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Hollard operates in a rapidly evolving insurance landscape where rising claims costs, inconsistent supplier performance and fraud risks are putting pressure on profitability, as well as broker and customer trust. Traditional supplier management approaches are no longer sufficient. We need a smarter, data‑driven way to manage and optimise our supplier network.
Our solution is the Supplier Management Capability, focused on motor and motor service suppliers. It brings structure and transparency by scoring and tiering suppliers using objective, multi‑dimensional criteria. This enables better rates, improved service quality and reduced leakage, while integrating performance data across systems, automating analytics and supporting strategic engagement with high‑performing suppliers.
Faster, more predictable turnaround times.
Reduced frustrations caused by unreliable suppliers.
Clients experience smoother claim journeys with fewer escalations.
Stronger Cost Control, Reduced Leakage & Early Risk Signals
Better Allocation & Workflow Efficiency
Higher Accountability
Through Ongoing Performance Management Improved SLA Adherence and Reduced Rework Enhanced Fraud Detection & Systematic Risk ControlMore Efficient Claims Operations Tangible Financial and Strategic Gains
For access to the current approved supplier list please login to our Procurement Pages supplier directory. If you have questions regarding supplier usage, please contact the Claims Procurement Team at: