Last word

This message is from the Motor & Non-Motor Claims Procurement Team, which oversees and manages suppliers handling non-motor claims for plumbing, building, loss adjusting, contents replacements, repairs, salvage, autobody repairers, assessors, glass and care hire.

Claims Legal

Claims legal Joffe’s LOL: Letters of law Scroll down Prevention of loss – Lack of due care Nearly all non-life insurance policies include a clause requiring the policyholder to take all reasonable precautions to prevent losses. This clause, known as the “due care” clause, obligates the insured to demonstrate care towards their insured property and […]

Complex Claims

Complex Claims-BI Extensions & renewable energy Scroll down Making complex losses easier to navigateBusiness Interruption (BI) losses don’t always arise from direct physical damage to the insured property, and that’s where Contingent BI (CBI) Extensions become indispensable. The cover can be extended beyond the client’s property, allowing us to respond to real-world operational disruptions they […]

Procurement

This message is from the Motor & Non-Motor Claims Procurement Team, which oversees and manages suppliers handling non-motor claims for plumbing, building, loss adjusting, contents replacements, repairs, salvage, autobody repairers, assessors, glass and care hire.

Power5

EtchGuard: A powerful new layer of protection for high risk vehicles Scroll down The First Phase of Hollard’s Etchguard pilot has come to an end, and the results mark an exciting step forward in proactive risk mitigation for our clients and Broker Partners. Initially launched as an innovation‑led pilot, EtchGuard was designed to combat the rising theft […]

Claims Moments of Truth

Claims moments of truth Moments of Truth is Hollard’s initiative designed to assist Brokers in managing claims processes and minimising costs. We are currently developing workflow rules for various business classes, and this edition outlines a few of the many methods used to create an exceptional experience during your clients’ claims journey. Scroll down STP […]

Power4

Introducing Hollard’s new non-motor loss adjusting team Scroll down A bold step forward. A smarter way of working. A major win for partners, customers and our shared future. We’re pleased to announce the official launch of our Non‑Motor Loss Adjusting Team – a transformative milestone that positions us to deliver faster, smarter, more cost‑effective and […]

Foreword

It is my pleasure to introduce the first edition of H-ello Claims, a bi-annual publication which details Hollard’s response to the client service and claims cost containment outcomes.